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Refund Policy — IBOACTIVATION
Legal

Refund Policy

Last updated: July 5, 2026

This Refund Policy explains when and how you can request a refund for an activation plan purchased from IBOACTIVATION. Please read this policy carefully before making a purchase.

1. Overview

Because activation plans grant immediate access to a digital product (an activation code or license), most purchases are considered final once the activation has been delivered and used. However, we want you to be satisfied with your purchase, so exceptions are outlined below.

2. Eligible for a Refund

You may be eligible for a refund if:

  • Your activation code does not work and our support team is unable to resolve the issue within a reasonable time
  • You were charged more than once for the same order due to a technical error
  • You request a cancellation before the activation code has been delivered or used

3. Not Eligible for a Refund

Refunds are generally not available in the following situations:

  • The activation code has already been delivered, activated, and used successfully
  • You changed your mind after successful activation
  • Issues caused by incompatible or unsupported third-party hardware or software not related to the activation itself
  • Violation of our Terms of Service, including sharing or reselling an activation code

4. Lifetime Access Plans

"Lifetime Access" upgrades are treated the same as standard plans for refund purposes: eligible only if the activation fails and cannot be resolved by our support team, or if requested before delivery/use.

5. How to Request a Refund

To request a refund, contact our support team via WhatsApp or email within 7 days of your purchase. Please include your order details and a description of the issue so we can assist you as quickly as possible.

6. Refund Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your payment provider. The time it takes for the refund to appear in your account may vary based on your bank or payment method.

7. Chargebacks

We encourage you to contact our support team before filing a chargeback with your bank or payment provider, as this allows us to resolve the issue directly and faster. Unauthorized chargebacks may result in suspension of your access.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

For refund requests or questions about this policy, reach out to us at: