Privacy Policy

This Privacy Policy explains how IBOACTIVATION ("we", "us", "our") collects, uses, and protects your information when you visit our website, contact our support team, or purchase an activation plan from us.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, email address, or WhatsApp number, when you reach out to support.
• Order information, such as the plan you purchase and the device/app you use it with.
• Payment information, processed securely by our third-party payment providers. We do not store full card details on our own servers.
• Technical information, such as your IP address, browser type, and device type, collected automatically for security and analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver activation codes or access
• Respond to support requests via WhatsApp or email
• Improve our website, apps compatibility guides, and customer experience
• Detect and prevent fraud or abuse of our services
• Comply with legal obligations

3. Cookies and Tracking

Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can disable cookies through your browser settings, though some features may not function correctly as a result.

4. Third-Party Services

We work with trusted third parties to operate our business, including payment processors and messaging platforms such as WhatsApp. When you contact us via WhatsApp, that conversation is also subject to WhatsApp's own privacy policy. We only share the information necessary for these services to function.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with service providers who help us operate our business (such as payment processors), or when required by law, such as in response to a valid legal request.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, resolve disputes, and enforce our agreements, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details at the end of this policy.

8. Children's Privacy

Our services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Users

If you access our services from outside our primary country of operation, your information may be processed in a country with different data protection laws than your own. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

• Email: support@iboactivation.net
• WhatsApp: +44 7825 435677